Service Edge

Turboviz is a Smart Connected Platform

Manage mobile workforces efficiently, simplify business processes and optimize work flows with Service Edge task management software for Maintenance Management

If you are a business that is looking for innovative solutions to provide end-to-end viability and improve the management of your service delivery value chain based on customer demand customer service levels.

Service Edge is a smart, connected platform for service delivery organizations to gain clear visibility on all service jobs, allocate these to employees and ensure the service is delivered with proper customer approvals, and ensure the job is completed on time, while also measuring customer satisfaction.

Service Edge can easily complement existing platforms through API’s allowing the organization to close the gaps between their existing systems to maximize their return on investments.

The Service Edge technology is a cost-effective solution with an inexpensive monthly subscription and no lock-in clauses.

Trade Services

Trade Services

Mobile workers

Mobile workers

Facilities Management

Facilities Management

Age Care

Age Care

Our Platform Offers?

  • Customer Value
  • Modules
  • Features
  • Workflows

  Greater customer insights

  Measure customer satisfaction

  Greater compliance management of staff and contractors

  Workflow Automation for repetitive tasks

  Improve the management of customer Service Level Agreements

  Optimized field service management based on customer demand

  Tailored to your business requirements

  Integrations to existing via API integration

  Reduce the number of systems to operate & manage

  Flexible pricing model to reduce upfront capital investment

  Reduce Days Outstanding (DOS) - due to fast reconciliation

  Improve customer service – due to better management of customer complaints

  Reduce service delivery cost – optimising and dispatching of jobs

  CRM

  Customer Portal

  Job Scheduling

  Optimisation

  Asset Management

  Customer Survey

  Maps

  Field Force Mobile App

  Documentation Management

  Notification

  Enable data transfer of all invoices raised from a sales invoicing system.

  Generate and maintain a customer profile with his lifetime purchases.

  Grade customers based on total value spent with the company.

Show the full list of items / jobs procured / installations carried out for the customer.

  Show all complaints raised.

  Show all scheduled maintenance jobs.

  Allow the customer to rate every interaction with the company.

  Manage 3rd contractors in your business.

  Manage service contracts with your clients.

  Navigation to your allocated jobs.

  Generate customer quotes.

  Detailed reporting on key performance indicators.

  Able to integrate with existing business systems via API integration.

  Optimisation engine that gives access to efficiency improvements through automate business work flows previously only available to large corporates.

  On-Boarding

  Compliance

  Job Management

  Dispatch

  Optimisation

  Service Installation

  Service Warranty

  Service Maintenance

  Ad-hoc Breakdown

  Invoice Generation

How it works

On Board Customers

On Board Customers

Able to onboard customers and record their product purchase history

1
On Board Sub Contractors

On Board Sub Contractors

Able to onboard 3rd party sub contractors and their certifications

2
Schedule & Dispatch Service Jobs

Schedule & Dispatch Service Jobs

Able to schedule & Dispatch service jobs to internal and external service providers

4
Register Assets

Register Assets

Able to register assets & purchase products

3
Register Assets

Register Assets

Able to register assets & purchase products

3
Schedule & Dispatch Service Jobs

Schedule & Dispatch Service Jobs

Able to schedule & Dispatch service jobs to internal and external service providers

4
Complete Service Jobs

Complete Service Jobs

Able to complete service jobs via job app or service portal

5
Compliance & Reporting

Compliance & Reporting

Able manage compliance & reporting based on real time job status

6
Customer Complaints Management

Customer Complaints Management

Able manage customer complaints & general customer service duties

7
Discover what TurbovizTM can do for your business

    Complete the form and let’s begin to grow your business.

    Let’s Join Hands for the Digital Transformation of the Service Industry

    Register with Turboviz™ today and see how our cloud-based platform draws more business to you andleads you to the profits margins you always wanted to achieve.

    Complete the form and let's begin growing your business...