Service Edge
Turboviz is a Smart Connected Platform
Manage mobile workforces efficiently, simplify business processes and optimize work flows with Service Edge task management software for Maintenance Management
If you are a business that is looking for innovative solutions to provide end-to-end viability and improve the management of your service delivery value chain based on customer demand customer service levels.
Service Edge is a smart, connected platform for service delivery organizations to gain clear visibility on all service jobs, allocate these to employees and ensure the service is delivered with proper customer approvals, and ensure the job is completed on time, while also measuring customer satisfaction.
Service Edge can easily complement existing platforms through API’s allowing the organization to close the gaps between their existing systems to maximize their return on investments.
The Service Edge technology is a cost-effective solution with an inexpensive monthly subscription and no lock-in clauses.
Trade Services
Mobile workers
Facilities Management
Age Care
Our Platform Offers?
Greater customer insights
Measure customer satisfaction
Greater compliance management of staff and contractors
Workflow Automation for repetitive tasks
Improve the management of customer Service Level Agreements
Optimized field service management based on customer demand
Tailored to your business requirements
Integrations to existing via API integration
Reduce the number of systems to operate & manage
Flexible pricing model to reduce upfront capital investment
Reduce Days Outstanding (DOS) - due to fast reconciliation
Improve customer service – due to better management of customer complaints
Reduce service delivery cost – optimising and dispatching of jobs
CRM
Customer Portal
Job Scheduling
Optimisation
Asset Management
Customer Survey
Maps
Field Force Mobile App
Documentation Management
Notification
Enable data transfer of all invoices raised from a sales invoicing system.
Generate and maintain a customer profile with his lifetime purchases.
Grade customers based on total value spent with the company.
Show the full list of items / jobs procured / installations carried out for the customer.
Show all complaints raised.
Show all scheduled maintenance jobs.
Allow the customer to rate every interaction with the company.
Manage 3rd contractors in your business.
Manage service contracts with your clients.
Navigation to your allocated jobs.
Generate customer quotes.
Detailed reporting on key performance indicators.
Able to integrate with existing business systems via API integration.
Optimisation engine that gives access to efficiency improvements through automate business work flows previously only available to large corporates.
On-Boarding
Compliance
Job Management
Dispatch
Optimisation
Service Installation
Service Warranty
Service Maintenance
Ad-hoc Breakdown
Invoice Generation
How it works
On Board Customers
Able to onboard customers
and record their product
purchase history
On Board Sub Contractors
Able to onboard 3rd party
sub contractors and their
certifications
Schedule & Dispatch Service Jobs
Able to schedule & Dispatch
service jobs to internal and
external service providers
Register Assets
Able to register assets &
purchase products
Register Assets
Able to register assets &
purchase products
Schedule & Dispatch Service Jobs
Able to schedule & Dispatch
service jobs to internal and
external service providers
Complete Service Jobs
Able to complete service
jobs via job app or service
portal
Compliance & Reporting
Able manage compliance
& reporting based on real
time job status
Customer Complaints Management
Able manage customer complaints &
general customer service duties
Let’s Join Hands for the Digital Transformation of the Service Industry
Register with Turboviz™ today and see how our cloud-based platform draws more business to you andleads you to the profits margins you always wanted to achieve.
